NH DCYF After Hours Intake Starts Feb. 14

February 1, 2017

On January 30, 2017, NH DCYF issued the following notification:

"On behalf of the New Hampshire Division for Children, Youth and Families (DCYF), I am pleased to announce that we have established an After Hours Intake that will provide access for individuals to make reports of alleged abuse and neglect of children. The After Hours Intake will be available beginning February 14, 2017 and screeners will be available to take these reports between 4:30 p.m. and 8:00 a.m. Monday thru Friday and 24 hours a day on weekends and holidays.

Effective February 14, 2017 should you need to contact DCYF for authorization to treat a child in DCYF Guardianship after hours regular business hours or on weekends you will need to call After Hours Intake at 1-800-894-5533. The After Hours Intake provider will be responsible for referring your call to an On-Call DCYF Administrator for response back to you.

In addition effective February 27, 2017, DCYF On-Call child protection staff will be available to respond to reports that a child is in imminent danger after regular business hours and on weekends and holidays. Upon receipt of such a report the After Hours Intake staff will communicate with a DCYF On- Call Supervisor and when it is determined DCYF should respond, a child protection worker will be deployed to the field. The DCYF On-Call child protection worker with the local law enforcement will conduct an immediate assessment of the status of the safety of the child and take the action deemed necessary to assure the child is safe pending further investigation.

It is important to note that DCYF On-Call child protection staff will be assigned to geographical locations across the State. Should you contact the After Hours Intake with a report that a child is in imminent danger and the child protection worker assigned to your area is already in the field you will be provided with an estimated time in which they can respond. The On-Call Supervisor will advise you if the response time may necessitate that you call local law enforcement for a more immediate response.

Again, please note that effective February 14, 2017 should you need to make an After Hours Intake report of alleged child abuse and/or neglect you should call 1-800-894-5533.

Thank you.


Lorraine Bartlett, Director"